For 21+ only

Safe & Responsible Gaming
Your protection at 77db is our priority

77db believes that online gaming is a form of entertainment — not a solution to problems. We are committed to helping you play in a healthy and informed way.

Why Responsible Gaming Matters

Online gaming can be a great source of fun and excitement. But for some people it can get out of control and affect their personal, financial, and family life. 77db always wants our players to play in a healthy, informed, and controlled way.

Our platform has several tools to help you keep your gaming habits in check. Deposit limits, time-out features, and self-exclusion — all of these can be managed directly from your 77db account.

Remember: gaming is purely for entertainment. Never play with money you cannot afford to lose.

Keep the key points in mind

  • Play for entertainment only, not as a way to earn money
  • Set a budget and stick to it
  • Do not chase losses by placing more bets
  • Take regular breaks and spend time on other activities
  • For 21+ only — gaming by minors is strictly prohibited

Our Protection Tools

Deposit Limit

You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it cannot be increased within that time period. This is the most effective way to keep your spending in check. Reducing a limit takes effect immediately.

Time-Out Feature

If you feel you need a short break, you can take a time-out from 24 hours up to 6 weeks. During this time you will not be able to access our gaming section. Your account will return to normal only after the time-out expires.

Self-Exclusion

If a gaming problem becomes serious, apply for self-exclusion. You can keep your account closed from 6 months up to permanently. No promotional communications will be sent during self-exclusion. Contact our support to activate this.

Age Verification

77db strictly ensures players are 21+. Age is verified at registration and additional ID may be requested if there is any doubt. Opening an account or gaming by minors is completely prohibited — this is the highest priority on our platform.

Gaming History Review

You can view your gaming history, deposit, and withdrawal records from your account at any time. Review your own habits and take control measures if needed. Transparency and accountability are our core principles.

24/7 Support

If you have any concerns about gaming, contact us via live chat or email at any time. Our dedicated support team is ready to help around the clock in both Bengali and English. Your situation will be handled with full confidentiality.

Signs of Problem Gaming

Ask yourself the questions below. If one or more answers are "yes", it may be time to take a break or seek support.

  • Are you spending more time or money on gaming than you should?
  • Are you repeatedly trying to win back money you have lost?
  • Has gaming caused you to lose focus on your family or work?
  • Are you playing with borrowed money or by dipping into your savings?
  • Have you tried to cut down or stop gaming but been unable to?
  • Do you feel anxious, irritable, or restless when you are not gaming?
  • Are you hiding your gaming habits from family or friends?

Tips for Healthy Gaming

Set a time limit: Decide in advance how long you will play each day. Set an alarm and stop when the time is up.

Stick to a budget: Set aside a fixed portion of your monthly entertainment budget for gaming. Do not exceed that limit.

Keep other entertainment options: Sports, time with family, catching up with friends — keep your life varied.

Let someone close know: Tell a trusted person about your gaming habits so they can help if needed.

Seek professional help: If a gaming problem becomes serious, consult a mental health professional. That takes courage.

How to Use the Control Tools

Setting a deposit limit

Go to the deposit limit section in your account settings. Select a daily, weekly, or monthly limit and enter your preferred amount. Changes take effect immediately.

Reducing a limit is instant, but increasing one takes effect after a 24-hour cooling-off period. The minimum deposit at 77db is ৳100.

Activating a time-out

If you need a temporary break, choose the time-out option from your account settings. You can set any duration from 24 hours, 7 days, or 6 weeks.

You will not be able to log in during the time-out. Your account will be reactivated automatically once the period ends. If you need a longer break, choose self-exclusion.

Applying for self-exclusion

If gaming has become a serious problem, self-exclusion is the most effective solution. Apply via live chat or by emailing [email protected].

Options are available for 6 months, 1 year, or permanent closure. No marketing messages will be sent during exclusion and account access will be completely blocked.

Protecting minors

Gaming is completely prohibited for anyone under 21. If you have children or teenagers at home, keep password protection enabled on your devices.

Do not share your 77db account with anyone. If you think a minor is using your account, notify support immediately.

Need help? 77db's support team is always here for you

If you have any concern about gaming — big or small — talk to us. Get instant help via live chat, or share the details by email.

[email protected]   |   Live Chat — 24/7, Bengali & English

21+ Only

Responsible Gaming FAQ

Log in to your account and go to the "Account Settings" section. There you will find the "Responsible Gaming" or "Deposit Limit" option. Choose a daily, weekly, or monthly limit and enter the amount. Reducing a limit takes effect immediately, but increasing one becomes active after 24 hours. The minimum deposit at 77db is ৳100.

Yes, any balance in your account before self-exclusion can be withdrawn. The support team will assist you with settling your balance during the exclusion process. Once self-exclusion is active, no new bets or deposits will be possible.

No, once a time-out is activated it cannot be cancelled before the set period ends. This is intentionally designed so you can take a genuine break. So choose your time period carefully before setting a time-out.

No, 77db strictly follows a 21+ age policy. Anyone under 21 cannot open an account or play under any circumstances. Age is verified at registration and any underage account will be closed immediately.

You can reach us in two ways: get 24/7 support directly via live chat, or send an email to [email protected]. Our team provides support in both Bengali and English. Your information will be kept completely confidential and you will be helped with care.

Once the set period (6 months or 1 year) of exclusion ends, you will need to contact support to reactivate your account. For permanent exclusion, the account cannot be reopened. Before starting again, 77db advises that you make sure you can keep gaming under control.

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