All Your Questions About 77db in One Place
Deposits, withdrawals, mobile gaming, or account verification — find the answers to what you want to know here in plain English.
Many players have various questions while using 77db — how to deposit money, what to do if there is a problem in the mobile browser, how long withdrawals take, or what documents are needed to verify an account. This page provides detailed answers to 20 questions across four categories, which will make your experience smoother. If you do not find an answer to your question, our support team is ready to help 24/7.
Frequently Asked Questions
Deposits
After logging into your account, go to the deposit option and select bKash. Send money from your bKash app to the indicated number and enter the transaction ID in the form. The minimum deposit amount is ৳100. Your balance is usually credited within a few minutes.
77db itself does not charge any deposit fee. However, your payment provider (such as bKash or Nagad) may deduct their own service charge — this follows the rules of the respective app. Before depositing, check the fee structure of your mobile banking app once.
First, wait a few minutes and refresh the page. Check whether the transaction ID was submitted correctly. If the problem persists, contact us via live chat or at [email protected] mentioning the transaction ID and time — our team will resolve it quickly.
Four methods are currently supported: bKash, Nagad, Rocket and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). The minimum deposit for each method is ৳100. The fastest method is mobile banking — funds are usually credited instantly.
Yes, the deposit process via Nagad and Rocket is exactly the same. Select the method from the deposit page, send money to the given number, and submit the transaction reference. If you have any trouble with a method, the support team is always ready to help.
Mobile Gaming
Yes, 77db is fully mobile-friendly. No separate app download is needed — you can access the site directly from Chrome, Firefox, or any other modern mobile browser and start playing. The site automatically adjusts to smaller screens.
Once the connection is restored, log in again — the session that was running in live games and slots is generally restored. If the bet was already confirmed, the result of that round is saved on the server. If you have any doubt about the amount of a bet, contact support and ask to see the game log.
Yes, old browser cache often causes pages to load slowly. To clear the cache in Chrome on your phone, go to Settings → Privacy → Clear browsing data and select Cached images and files to clear. Then restart the browser — page loading should be noticeably faster.
Absolutely. Open the site in Chrome, then from the three-dot menu at the top select "Add to Home screen". A shortcut will then be created on your phone's home screen, which will launch the site with a single tap just like an app — no separate download needed.
77db works best on the latest versions of Google Chrome and Mozilla Firefox. Good performance is also available on Samsung Internet or Safari. Keep your browser updated and disable unnecessary extensions — especially those that block scripts.
How to Withdraw Money
The minimum withdrawal amount at 77db is ৳800. Withdrawal requests below this amount cannot be processed. This minimum is set to ensure the proper processing time for each transaction.
Yes, for security reasons withdrawals will only go to the wallet or bank account whose name matches the registered name on the account. Funds cannot be transferred to a third-party number — this is an important policy to protect your funds.
Yes, 77db's payment processing runs seven days a week, 24 hours a day. Even if a request is made at night or on a public holiday, the transfer is usually completed within 5 to 30 minutes under normal conditions. If there is a delay for any reason, please notify the support team.
To withdraw earnings from the welcome bonus, the wagering requirement must be met. A wager of 15 times the bonus amount is counted on the bonus money only. For example: if you receive a ৳1,000 bonus, winnings from the bonus will be withdrawable after placing ৳15,000 in bets.
Once the request is successfully submitted, money usually reaches your bKash, Nagad, Rocket, or bank account within 5 to 30 minutes. If account verification is complete, this time may be even shorter. A verification step may be required for the first withdrawal.
Account Verification
Verification is primarily for the security of your account. It ensures that only the genuine owner is using the account and that no unauthorised person can withdraw your funds. Verification is also essential to prevent underage players from accessing — 77db is for those aged 21 and above only.
Verification is usually requested at the time of the first withdrawal or when withdrawing a large amount. Sometimes verification may also be requested if unusual activity is detected on the account. Submitting documents promptly speeds up the process.
Government-approved identity documents are accepted — such as a National Identity Card (NID), a valid passport, or a driving licence. The image of the document must be clear and legible. A screenshot from the relevant mobile banking app may also be requested to verify the payment method.
Yes, your personal documents are stored with complete confidentiality. 77db uses SSL encryption and no information is shared with third parties. For more details, please read our privacy policy.
The reason for rejection will be communicated via email or live chat. The most common reason is poor image quality or unclear information. In that case, take a new photo in good lighting and resubmit. If you are unable to understand the issue, write to [email protected] — the support team will help you step by step.
Still have questions? We are ready to help
If you did not find a solution in the answers above, contact our support team directly. Assistance is available in both Bengali and English, seven days a week, 24 hours a day.
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